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Return any unsatisfactory merchandise, shipping prepaid by you, to the Customer Service address on the packing slip:
Customer Service Please write your Order ID number on the outside of the box so we can trace it back to you. Once we receive the return, we will notify you by email and will issue your refund. Remember to contact us first in the case of broken or defective items. Because all shipments are insured by us, we may not require a return if the item is broken or defective. Read below for the policies on different types of returns. If an item reaches you in less than satisfactory condition, please contact us immediately and we will determine whether a refund or replacement is in order. We will provide you instructions on returning and / or receiving a replacement item. You must contact us within 30 days of receipt of merchandise. You may report a lost, broken or missing item by clicking on the "Contact Us" link on the left side of the website.Returns for non-defective, non-broken items must be made within 30 days. There will be a 20% re-stocking fee on all non-defective/non-broken items. Shipping/handling costs will not be refunded on non-defective/non-broken returns. Returns cannot be accepted after 30 days. Merchandise must be returned in it's original inner packing and must be in resaleable condition. Merchandise, merchandise packaging, and inner packing must bear no markings or be otherwise defaced or damaged. No refund will be given for items that do not meet these requirements. |
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Copyright © 2006 PS Enterprises Encinitas, California http://www.decorgardenhome.com http://gardendecorgalore.blogspot.com/ |
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